Quizora Privacy Policy
Quizora ("we," "our," or "us") values your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights under applicable data protection laws, including the UK GDPR and EU GDPR.
Effective Date: September 19, 2025
Last Updated: September 19, 2025
Table of Contents
1. Who We Are
Quizora is operated by Richard Moore as a sole trader, headquartered in the United Kingdom. Our website is located at www.quizora.co.uk.
2. What Data We Collect
We may collect the following categories of personal data:
Identity Data
Name, Email address, Profile image
Purpose: Account creation and management
Authentication Data
Login credentials, OAuth tokens, Session cookies
Purpose: Security and access control
Usage Data
Quizzes created, Scores, Preferences, Activity history
Purpose: Service delivery and improvement
Technical Data
IP addresses, Browser type, Device data, Performance and usage metrics (e.g. via New Relic and Google Analytics)
Purpose: Security, analytics, and service improvement
Payment Data
Billing details, Transaction records
Purpose: Payment processing (via Stripe)
3. How We Use Your Data
We process personal data for the following purposes:
- To create and manage user accounts
- To deliver and improve our services
- To process payments (via Stripe)
- To provide customer support
- To detect, prevent, and investigate fraud or abuse
- To comply with legal obligations
4. Our Legal Basis for Processing
We rely on consent, contract performance, legitimate interests, and legal obligations under GDPR as our lawful bases.
5. Data Retention
We retain data for the following periods:
6. Third-Party Processors
We use trusted partners to deliver our services:
Each third party has its own privacy policy and contractual safeguards.
Analytics and performance
We use New Relic to monitor application performance, diagnose errors, and improve reliability. New Relic may receive technical data such as page load times, JavaScript errors, and performance metrics. This helps us fix issues and keep the service stable.
We use Google Analytics (GA4) to understand how visitors use our website (e.g. pages visited, approximate location, device type). This data is aggregated and used to improve our site and content. GA4 may use cookies or similar technologies; you can control this via our Cookie Policy and Google's ad and privacy settings.
New Relic: Privacy policy. Google Analytics: Google Privacy Policy.
7. International Transfers
We primarily store data in the UK/EU. Where transfers occur outside of this area, we use Standard Contractual Clauses or adequacy decisions.
8. Security
We use encryption at rest and in transit, role-based access controls, monitoring, and regular reviews to protect your data.
9. Your Rights
Under GDPR you have the following rights:
- Access your data
- Rectify inaccurate data
- Request erasure
- Restrict processing
- Object to processing
- Data portability
You can exercise these rights via your account settings or by emailing us at privacy@quizora.co.uk.
10. Children's Privacy
Our service is not directed to children under 16. We do not knowingly collect data from children.
11. Contact
For any privacy-related concerns, email us at privacy@quizora.co.uk.
Questions about your privacy?
If you have any questions about this Privacy Policy or how we handle your personal data, please don't hesitate to contact us.