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Find answers to your questions, learn how to use Quizora effectively, and get the support you need to create amazing quiz experiences.
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Essential Guides
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Frequently Asked Questions
Quick answers to common questions
How do I create my first quiz?
Sign up for a free account, choose 'Create Event', complete Basic Info and Quiz Format, then add or reuse rounds. Use Preview & test to check presenter and player views before you publish and share the join code.
Can I add images, audio or video to questions?
Yes, on paid plans (Pay as you go or Pro). When editing a round, expand a question and use the "Media" section to upload an image, audio clip, or video. Images are limited to 2MB; audio and video are limited to 4MB. The media is shown on presenter and player screens.
Can I add my logo to the waiting screen?
Yes, on paid plans. Open your event from the dashboard, then in the sidebar use "Waiting screen logo" to upload a logo (PNG, JPEG, WebP or SVG, max 2MB). It appears on the "Waiting to start" presenter view. Free plans can upgrade to use custom branding.
Why is my account disabled?
Accounts may be locked or banned if they breach our Terms of Service (for example, inappropriate content or misuse of the system). If you believe this is an error, please contact support. Our Terms explain user responsibility for uploaded content and our right to suspend or ban accounts.
Can I customize the appearance of my quiz?
Yes! With our Pro plan, you can choose from multiple professional themes and layouts to create polished quiz experiences. Paid plans also support custom branding (e.g. your logo on the waiting screen) and media on questions.
How many participants can join a quiz?
Each event supports up to 100 teams on Free, 500 on pay as you go or 1,000 on Pro. These are plan limits; the experience also depends on devices and network quality. Test your venue connection in advance and contact support if you are planning a large event.
Is my data secure?
We protect traffic with HTTPS, hash account passwords, restrict administrative access by role, and monitor the service for errors. Quizora also relies on the service providers listed in our Privacy Policy to operate the platform.
Can I export quiz results?
Yes. From the Analytics page (in your dashboard) you can export a CSV summary of your quiz events, including event name, date, status, quiz type, participant count, and average score. This is available to all users. Export in other formats (e.g. Excel, PDF) or per-event detailed participant results may be added in future.
Do you offer refunds?
If you cancel an unused paid event before its first run, the event credit is returned to your Quizora balance. Subscription fees are not refunded for partial months; see the Terms of Service or contact support for a billing issue.
Additional Resources
Explore more ways to learn and get help
Question and scoring guide
Understand all eight question types and their marking rules
Ready to Get Started?
Create an account and run your first quiz on the free tier — upgrade when you need more.